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The Charltons Parish Council

Charlton Adam Post Office Branch - Temporary Closure and Consultation

Dear Customer,

Branch Temporary ClosureCharlton AdamPost OfficeBroad Street, Charlton Adam, Somerton, TA11 7AY

We are writing to inform you that, sadly, the postmaster at Charlton Adam branch recently passed away.  Subsequently this branch closed onMonday 11 April 2022 and the premises has been  withdrawnfor Post Office use.  Please accept my apologies for the late notification on this occasion. I would like to assure you that we are working hard to keep any period of closure to a minimum and we are currently investigating the options available which will enable us to reinstate a Post Office service to the local community. In exploring this, it is important that any future service is sustainable for the person operating the service, and for Post Office Limited. Looking after a nationwide network of Post Officeservices, we have a responsibility to make sure every service makes the best possible use of resources, while ensuring that customers can still access our products and services. I can assure you that we will continue to work to find a solution that will provide a Post Office service to the Charlton Adam community. If you have any questions you would like to raise about this matter, please write to me via the National Consultation Team at the address shown at the end of the letter (via the link). Please note that your comments will not be kept confidential unless you expressly ask us to do so by clearly marking them “In Confidence”.  Any future changes to service provision would be handled in line with our Principles of Community Engagement. An extract relating to Notification is available at the end of this letter (via the link).  We will display posters in the branch to inform customers.  We hope that our customers will continue to use Post Office services and details of alternative Post Office branches in the area are shown at the end of this letter (via the link).  Due to the effects of Covid 19 branch opening hours may vary.  The latest available branch information can be found on our website,www.postoffice.co.uk/branch-finder

Yours faithfully,

Antoinette Chitty

Antoinette Chitty

Network Provision Lead

How to contact us:comments@postoffice.co.uk

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